FAQ
1. What is the processing time for orders?
All orders are processed within 1-3 business days. Once your order is processed, you’ll receive a confirmation email with your order details.
2. How long does shipping take?
Shipping times vary by location:
- United States: 10-20 business days
- Canada, Europe, Australia: 10-25 business days
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Other Countries: 15-30 business days
Please note that shipping may be delayed due to customs or unforeseen events. For full details, please see our Shipping Policy.
3. Can I track my order?
Yes! Once your order ships, you’ll receive a shipping confirmation email with a tracking link. Please allow a few days for tracking information to update.
4. What is your return policy?
We offer a 30-day return policy. Items must be in their original condition with tags and packaging. To start a return, please contact us at customerservice@every-find.com. For more information, check our Return Policy.
5. Who covers customs and import fees?
Customers are responsible for any customs or import taxes that may apply to their order. For further details, see our Shipping Policy.
6. How do I initiate a return or exchange?
To start a return or exchange, please contact our support team at customerservice@every-find.com with your order number and reason for the return. For full instructions, refer to our Return Policy.